This week, I have noticed a change with society. A shift almost.
Working in a salon has taught me so much about interaction and why it’s important.
Has our culture forgotten how to interact? Have we gotten so busy in our lives, we can’t even show a smile? Have we lost our ability to love?
Let’s never forget this valuable piece of relationships in our businesses.
God loves us, so we are to love others. 1 Peter 4:8 says,
“Above all, love each other deeply, because love covers over a multitude of sins.”
What does this mean? Why is it important?
Here are my 4 thoughts:
- Make eye contact: Look at your clientele and get yourself off your mind! They are the number one reason to smile, and build relationships! If you glaze over them, and they try to make eye contact with you, but you don’t? Guess what? They will go find someone who will treat them like they deserve! As a salon professional, it’s our job and duty to pour into people. Get them to talk about themselves! Ask questions! Look at them…love them!
- Smile: Even if a person walks by you, look up and smile! Make them feel loved! Make them feel like a million bucks! Ask them how they are doing? Again, get them to talk about themselves! They will see that you’re sincere, and they will feel you are trying to reach out to them.
- Compliments: Who doesn’t love to receive a compliment? Notice something about them…their eye color….their shoes….their handbag….on purpose, look for something to compliment them about! This tactic goes a long way!
- Send Thank You Cards: For new clients, they are valuable to your business! If you handle them with care, they will help you build faster! Even existing clients should get cards now and then. Pour into them as they are your bread and butter. These people who choose to sit in your chair monthly will stay with you for many reasons…one of the main reasons, is that you treat them well and take care of their every need. It’s more than hair that you are taking care of….it’s their hearts!
These are some of my tips that I have learned over the 26 years being behind the chair. I hope the traditional ways of doing business will be kept alive. Too many people are running in too many directions and not enjoying relationships.
Slow down people….learn to say no, so that you can say yes to the things that matter in your life….it’s people! People matter!
Let’s talk about it!
Let’s chat about what tips you may have to keep your clientele coming back!